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“Critical Conversations”

Hosted by: Westland Area Library
Posted by: ashaw
The event will start on : Sep 24, 2013 6:00 PM
And will end on : Sep 25, 2013 7:00 PM
Location: Westland Area Library
Address: 4740 W. Broad Street

Critical Conversations
Have you ever felt like you repeat the same conversation over and over? Do you ever feel that others are not appreciating your concerns?  Crucial Conversation skills help us fully discuss and share our points of view. Adding these skills to our toolkit enhances our effectiveness in routine conversations as well as times when our emotions are reaching a critical stage.
Terri Vetter, MOD, SPHR, will facilitate a workshop to share the Crucial Conversation tools available on their website. Activities included in during the session provide opportunities to see the skills in action.
Learning Goals:
 • Recognize the opportunity for a critical discussion as its unfolds
 • Learn the traps we use to keep our self from leveraging the opportunity
 • See how relationships improve when we enhance our critical discussion skills

Westland Area Library
Tuesday, September 24 at 6:00 p.m.